and Security in Retrieving Every Record

We redefine records retrieval for you

Since 2004, we have been a trusted partner in records management, offering comprehensive Record Retrieval, Organizing, and Summarization services.

  • Expertise in Records Retrieval Databases: MR8, Legacy, WinCopy and Web Based.
  • Value Added Services: TOC, OCR, Bates Stamping, Redaction, Product Sticker Identification and Bookmarking, Image Rotation and Page Sizing.

Our End-to-End Records Retrieval Solutions

Mangalam’s record retrieval services are built on expertise and efficiency:

  • Always Available: A highly trained team of experts dedicated to requesting, collecting, verifying, and organizing records – at all times.
  • Database Proficiency: Expertise in platforms like MR8, Legacy, WinCopy, and web-based systems.
  • SOC II Certification: Ensuring highest standards of security, confidentiality, and trust.
  • HIPAA Compliance: Safeguarding data with stringent privacy measures, including authorization validation.
  • Provider Verification: Identifying and confirming medical providers, ensuring comprehensive retrieval.

We ensure precision in every detail so you can focus on what matters most.

Our Comprehensive Range of Services

New Order Entry

  • Validate all HIPAA authorization elements (dates, signatures, scope, etc.)
  • Confirm provider details to ensure accurate initial request submission
  • Prepare record requests with required data and special instructions

Medical Records Retrieval

  • Confirm receipt of requests and prepayments
  • Verify additional document/payment requirements
  • Track turnaround times and update outcomes in the client application
  • Build strong relationships with providers for faster record acquisition

Verification of Records

Confirm patient information (Name, DOB, SSN) against both the request and received records

Records Organization & Chronology

Organize and index medical records according to the client’s requirements (e.g., progress notes, lab results, radiology reports, physician orders, medications, nurse notes, physical therapy, etc.)

Medical Records Summarization

We assist law firms and insurance companies in reviewing large volumes of complex medical records by providing accurate and customized summaries.

Calling Service

Our expert team verifies medical providers and identifies additional sources to ensure comprehensive and efficient record collection for you and your clients.

New Order Entry

  • Validate all HIPAA authorization elements (dates, signatures, scope, etc.)
  • Confirm provider details to ensure accurate initial request submission
  • Prepare record requests with required data and special instructions

Medical Records Retrieval

  • Confirm receipt of requests and prepayments
  • Verify additional document/payment requirements
  • Track turnaround times and update outcomes in the client application
  • Build strong relationships with providers for faster record acquisition

Verification of Records

Confirm patient information (Name, DOB, SSN) against both the request and received records

Records Organization & Chronology

Organize and index medical records according to the client’s requirements (e.g., progress notes, lab results, radiology reports, physician orders, medications, nurse notes, physical therapy, etc.)

Medical Records Summarization

We assist law firms and insurance companies in reviewing large volumes of complex medical records by providing accurate and customized summaries.

Calling Service

Our expert team verifies medical providers and identifies additional sources to ensure comprehensive and efficient record collection for you and your clients.

Types of Summaries

Annotated Summaries: Sort records by date and document ID for easy review.

Narrative Summaries: Provide a brief description of the records, including document tabs and page numbers for quick information assimilation.

Comprehensive Summaries: Offer an in-depth review of medical records for cases requiring detailed analysis, such as medical malpractice or personal injury.

Customized Summaries: Tailored summaries based on specific information needs (e.g., reports on disease causes, drug reactions, allergies, or implants).

Hyperlinked & Bookmarked Medical Records: Hyperlink and bookmark records to speed up document review and facilitate case analysis.

Keyword Search & Analysis of Medical Records:

  • PDF Files: Search for specific terms (e.g., drug names, devices) and bookmark relevant pages. Complete client questionnaires based on the highlighted information.
  • CDs & Digital Media: Identify medical devices (e.g., IVC filters) in images, complete questionnaires, and help filter relevant cases for further processing.

Associations and Certifications

At Mangalam Infotech, we lead with trust and integrity:

ISO/IEC
27001:2022

SOC II Type 2

HIPAA
COMPLIANCE

The time to optimize your records
management is now.

Request a free pilot today and experience how Mangalam’s Records Retrieval Services can revolutionize your workflow.