Meet the leaders shaping the future of global IT and back-office services.

Our Luminaries

Madhvi Bhandari

Founder & Director

She founded Mangalam in 2000 with a vision to help businesses around the world thrive. Her 28 years of expertise in IT, teaching, and entrepreneurship have propelled Mangalam from a 10-member team to a global powerhouse with over 100 certified IT professionals and 500 specialized back-office experts. With an unwavering belief in the power of collaboration and innovation, she embodies purpose-driven excellence, empowering clients to focus on their core strengths while Mangalam seamlessly manages the rest.

Shrishti Bhandari

CEO & Executive Director

She is the dynamic force behind Mangalam’s transformative growth. She leads with purpose, precision, and passion. A distinguished industrial engineer from Penn State, she shattered glass ceilings early in her career—first, in the U.S. manufacturing sector, and then as the first female industrial engineer on the shop floor of a top-tier manufacturing firm in Ahmedabad, India.

These trailblazing experiences laid the foundation for a……

Our Leadership Team

Our diverse group of managing leaders ensures every initiative is executed with precision, passion, and purpose. Together, they create an environment where innovation thrives, challenges are embraced, and success is a shared journey.

Every member of the team plays a pivotal role in delivering exceptional value to our 250+ global clients.

Chetan Madhani

CEO – IT & Healthcare

An accomplished leader who leads with compassion and care.

Christina Keller

National Sales Director – US

A powerhouse of the litigation support industry.

Sarit Maheshwari

DGM – LSG/EDD/MT & MS Department

An industry veteran who possesses sharp insight and expertise.

Awnish Rai

AGM – HDM Department

An industry leader with a keen sense of operational efficiency.

Rushikesh Mehta

DGM – DM & RR

A seasoned expert who brings unmatched cross-functional expertise.

Col. HS Gill (Veteran)

VP – HR & Operations

An army veteran who leads with discipline, resilience, and empathy.

Chaitanya Patel

Director – Finance & Accounts

A seasoned professional with trusted insight across all departments.

Nilesh Bhatt

Deputy Manager – Human Resources

An intuitive leader building inclusive, high performance teams.

Jigar Trivedi

Deputy General Manager
Human Resources

A people-first leader shaping a strategic, growth-centric workplace.

Dineshkumar Tomar

Senior Manager – IT

A leader in IT strategy, team leadership, and system integration.

Khanjan Bhatt

Brand Communications Manager

A keen-eyed observer who leads brand success at multiple levels.

Chetan Madhani

CEO – IT & Healthcare

An accomplished leader who leads with compassion and care.

Christina Keller

National Sales Director – US

A powerhouse of the litigation support industry.

Sarit Maheshwari

DGM – LSG/EDD/MT & MS Department

An industry veteran who possesses sharp insight and expertise.

Awnish Rai

AGM – HDM Department

An industry leader with a keen sense of operational efficiency.

Rushikesh Mehta

DGM – DM & RR

A seasoned expert who brings unmatched cross-functional expertise.

Col. HS Gill (Veteran)

VP – HR & Operations

An army veteran who leads with discipline, resilience, and empathy.

Chaitanya Patel

Director – Finance & Accounts

A seasoned professional with trusted insight across all departments.

Nilesh Bhatt

Deputy Manager – Human Resources

An intuitive leader building inclusive, high performance teams.

Jigar Trivedi

Deputy General Manager
Human Resources

A people-first leader shaping a strategic, growth-centric workplace.

Dineshkumar Tomar

Senior Manager – IT

A leader in IT strategy, team leadership, and system integration.

Khanjan Bhatt

Brand Communications Manager

A keen-eyed observer who leads brand success at multiple levels.

Join Our Team

At Mangalam, every career is a journey of growth, transformation, and possibility.

Our inclusive culture celebrates collaboration, nurtures potential, and inspires excellence. From IT to back-office services, every role at Mangalam offers the chance to shape the future and create meaningful change.

 

Take your next leap with Mangalam.

Shrishti Bhandari

CEO & Executive Director

She is the dynamic force behind Mangalam’s transformative growth. She leads with purpose, precision, and passion. A distinguished industrial engineer from Penn State, she shattered glass ceilings early in her career—first, in the U.S. manufacturing sector, and then as the first female industrial engineer on the shop floor of a top-tier manufacturing firm in Ahmedabad, India.

These trailblazing experiences laid the foundation for a leadership style grounded in resilience, collaboration, and operational excellence.

As CEO, she has led Mangalam through a remarkable 5x growth journey, driven by a relentless focus on customer-centricity, process innovation, and building a culture of high performance. Under her stewardship, Mangalam has evolved into a trusted name in the legal KPO space—combining precision with purpose at every level.

She also believes deeply in giving back to the community—a value that fuels her drive and shapes her vision. She sees social impact not just as a responsibility, but as a core motivator and integral part of sustainable leadership.

Now, with bold vision and meticulous execution, she is steering the company toward an ambitious new milestone: another 5x growth over the next five years, positioning Mangalam as an undisputed leader in the global legal services landscape.

Chetan Madhani

CEO – IT & Healthcare

With an extensive professional background spanning more than 22 years, he has garnered considerable expertise in the domains of legal, accounts, and finance.




 

Associated with Mangalam since 2000

Christina Keller

Brand Communications Manager

With over 15 years of experience in the litigation support industry, Christina is a powerhouse in her field. She’s a seasoned partner to defense and plaintiff law firms, Fortune 500 companies, insurance firms, and consultants alike.



 

Associated with Mangalam since 2019

Sarit Maheshwari

DGM – LSG/EDD/MT & MS Department

Possessing a distinguished career spanning more than 22 years, he boasts unparalleled cross functional experience within the ITES/BPO Service Industry.



Associated with Mangalam since 2004

Awnish Rai

AGM – HDM Department

He has over 18+ years of cross-functional experience in the IT/BPO service industry. He has a well-honed expertise of US litigation and healthcare services, & specialises in Records Retrieval services.




Associated with Mangalam since 2005

Rushikesh Mehta

DGM – DM & RR

With a distinguished track record spanning more than 23 years, he possesses unparalleled cross functional expertise in the ITES/BPO Service Industry.




Associated with Mangalam since 2001

Col. HS Gill (Veteran)

VP – HR & Operations

With 32 years of Indian army experience, he brings exceptional leadership & strategic foresight into the corporate world. His mission is to assist team leads & conquer challenges with wisdom & battle tested strategies.




 

Associated with Mangalam since 2024

Chaitanya Patel

Director – Finance & Accounts

With an extensive professional background spanning more than 22 years, he has garnered considerable expertise in the domains of legal, accounts, and finance.



Associated with Mangalam since 2000

Nilesh Bhatt

Deputy Manager – Human Resources

HR professional with 23+ years of experience driving talent, engagement, and compliance. Expert in recruitment, performance management, and ISO/SOC/HIPAA certifications. Passionate about building inclusive, high-performing cultures.



Associated with Mangalam since 2003

Jigar Trivedi

Deputy General Manager Human Resources

Seasoned HR leader with 19 years of expertise in talent management, employee engagement, ER/IR, and compliance. Strong track record in driving strategic HR initiatives and fostering growth-centric workplaces.



Associated with Mangalam since 2024

Dineshkumar Tomar

Senior Manager – IT

Tech-savvy operations leader with an MBA and 15+ years of experience in IT strategy, team leadership, and system integration. Skilled in SDMS, Empower CDS, and digital transformation. Certified in ISMS, CAPM & ITIL® 4.



Associated with Mangalam since 2023

Khanjan Bhatt

Brand Communications Manager

10+ years in advertising, marketing & sales. Expert in campaign success, client relationships & high-impact events. Passionate about driving growth, innovation & exceptional brand experiences.



 

Associated with Mangalam since 2024