We are leading Comprehensive IT & Business
solutions provider

 

Mangalam Information Technologies Pvt. Ltd. is an ISO 27001:2013, SOC II,HIPPA and Great Place to work certified company founded in the year 2000. The company started its journey by offering exceptional back-office services to clients in the healthcare and legal domains.

With a strong focus on client satisfaction and service excellence, Mangalam has rapidly expanded to become a high-tech IT services provider offering a range of IT services including ERP/CRM modernization, application development and cloud services . The company has a highly skilled team of over 100 senior IT specialists and 500 trained back-office executives working out of a state-of-the-art 25,000 sq. ft. office space equipped with a dedicated disaster recovery site.

Mangalam’s unwavering dedication to innovation and quality has allowed it to earn an excellent reputation in the industry and a loyal customer base. As the company continues to grow, Mangalam is committed to providing exceptional services that enable its customers to succeed in a rapidly evolving digital landscape.

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Our ServicesOffering wide range of
expert services to global clients

E-Discovery Solutions
E-Discovery Solutions

Serving clients globally with our eDiscovery Data Processing Services since 2010...

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Records Retrieval, Organizing & Summarization
Records Retrieval, Organizing & Summarization

Serving clients with our comprehensive Record Retrieval..

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Litigation Support Services
Litigation Support Services

Mangalam’s professionals have executed work for 100+ Litigation Support...

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Medical Billing, Coding & Collection Services
Medical Billing, Coding & Collection Services

IntelliRCM revenue cycle management services give healthcare providers access to our intuitive and customizable medical practice management software...

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IT Services
IT Services

Our Software Developers are expert in SALESFORCE ,PHP, DOT NET and other IT services...

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Document & Data Management
Document & Data Management

Mangalam has a team of trained professionals who provide complete back office support by..

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Member & Partner Associations
we are proud to be associated with

 

 

ISO 27001
SOC II
ILTA
ACEDS
Great Place to work
HIPPA COMPLIANCE
ILTA
NASSCOM

 

 

Why Mangalam?Focus on Exponential Growth ● Focus on Core Competencies

Mangalam is an ISO 27001-2013 , SOC 2 and HIPPA Certified. We have an organization wide ‘Information Security Management System (ISMS)’ to create secure and coherent information ecosystem. Confidentiality, Integrity and Availability of data are the three primary tenets of our ISMS, which means that data & information is made available to only that person who need to see it (confidentiality), is available when needed (Availability) and in the form required without any risk data corruption (Data Integrity).

  • Restriction of removable media, printers, mobile phones in production area.
  • Server and PC activities are logged and have alerts for suspicious activity.
  • FTP servers are placed in USA for highest security and faster data transfer
  • Access client’s server through VPN for data protection
  • Virtual LAN for added client-wise security

Continuous improvement & beating our own benchmarks is a way of life at Mangalam. We measure our performance using productivity and quality metrics and continuously run Six Sigma and Lean methodology-based projects to improve on these parameters. Hence, our clients get more in terms of improved productivity, and reduced defects for the same cost. Our process improvement initiatives also result in process optimization for our client’s internal processes. Customized inhouse developed applications for quick and reliable quality check.

  • 20,000 ft2 of sprawling, state of art infrastructure with 500+ spacious workstations
  • Disaster recovery infrastructure at different location
  • Hi speed internet access from 3 operators for 100% uptime
  • Redundant & hot swappable Firewall, Servers, Routers for uninterrupted service
  • Industries best firewall system, no incidence of viruses attacks so far
  • HD surveillance cameras in all the areas, 30 days storage and 24 hrs. monitoring
  • Adequate power backup and power conditioning for the production
  • Biometric authentication for each entry and exits, restricted access to visitors
  • Internal portal for project monitoring, shift handover, group working
  • Experienced team leaders and project managers for each process
  • Excellent facility for training, online resources, library and external expert coaching
  • Stringent selection process, psychometric test & 3 stage interviews to hire best talent
  • Very less attrition of performing employees due to growth opportunities, high engagement, healthcare and insurance benefits
  • Employees physical address verification, criminal record check and NDA agreement
  • More than 40 % females' employees
  • Flexible and very competitive price structure
  • Pilot project and often free services to check our capabilities before the order is finalized
  • We sign NDA and ascertain the integrity of the information
  • Access to the client for the physical inspection or virtual inspection
  • 24 x 7*365 operation with shift supervisors
  • Ability to quickly scaleup the manpower and infrastructure for urgent projects
  • Customer Satisfaction Survey is done for each clients and feedbacks are implemented
  • A team of professionals with excellent English language skills.
More Than
250+
International
Clients
More Than
500 +
IT Projects
Delivery
More Than
100 +
Senior
IT Resources
More Than
500 +
Back Office
Executives
More Than
25000 +
Square feet State
of the art office

Testimonials#ClientSpeak