FAQs

Your Questions, Answered

Explore our comprehensive FAQs to get the clarity you need or reach out for personalized support.

Frequently Asked Questions (FAQs)

Find quick answers by exploring topics relevant to you.Find quick answers by exploring topics relevant to you.

1. General Information

Mangalam provides a wide range of IT and back-office services, including eDiscovery, medical record retrieval, litigation support, healthcare business process management, and data management solutions tailored to client needs.

Mangalam’s headquarters are in Ahmedabad, India, at Iscon-Ambli Road. We also have a presence in the USA at 501, Fifth Avenue, Suite 805, New York City, NY.

You can email us at sales@mangalaminfotech.com or christina@militsupport.com. You can also reach us by phone at +1 (949) 887-0154 (USA) or +91 99251 45423 (India).

2. Services

Mangalam specializes in healthcare, legal, IT & BPM (Business Process Management), and insurance industries. Each service is designed to address the unique challenges and opportunities within these sectors.

Yes, customization is at the core of our services. We analyze your business requirements and design solutions that perfectly align with your operational goals and objectives.

Mangalam is SOC II Type 2 certified, a NASSCOM member, and ISO 27001 compliant, ensuring top-tier data security and service quality.

3. Security & Compliance

We adhere to the highest standards in data security by implementing end-to-end encryption, secure file-sharing protocols, access control measures, and continuous security audits. Our certifications reflect our commitment to protecting sensitive information.

Sensitive information is safeguarded through multi-layered security protocols, including firewalls, restricted data access, 24/7 monitoring, and compliance with global standards like ISO 27001 and SOC II Type 2.

4. Careers

Visit our Careers page to explore available roles. You can apply online by submitting your resume and completing the application form. Alternatively, you can email us at jobs@mangalaminfotech.com.

Yes, we provide robust training programs, including skill development and leadership initiatives like the “Rise to Lead” program, aimed at nurturing talent and building future leaders.

5. Downloads

All our resources, including whitepapers, case studies, and industry insights, are available on our Downloads page. Use the search and filter tools to find resources by format, industry, or year of publication.

Yes, all resources on the Downloads page are free to download. Some may require a simple registration process to access.

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