White Papers & Articles

Law Firms of 21 Century – Clients Revolution – An Eversheds Report

Organizations continuously look for ways of doing things in a better way at lower costs. By partnering with a specialized service provider, it can leverage on the capabilities and expertise to improve its processes. Because the service provider delivers similar services to more than one organization, his ability to analyze and bring in process efficiency is much higher …
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Law Firm Performance and Strategies for Market Leaders

The 2009 Am Law 100 rankings by The American Lawyer showed that the average profits per equity partner of the 100 top-grossing law firms in the US declined by 4.3 per cent in 2008. It is clear that 2008 brought to an end, at least temporarily, what The American Lawyer called the “Law Firm Golden Age” – the five-year period that saw historic percentage increases in both revenue per lawyer (RPL) and profits per equity partner (PPEP) …
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Billable Hours Under Attack

With the recession crimping legal budgets, some big companies are fighting back against law firms’ longstanding practice of billing them by the hour. The companies are ditching the hourly structure — which critics complain offers law firms an incentive to rack up bigger bills — in favor of flat-fee contracts. One survey found an increase of more than 50% this year in corporate spending on alternatives to the traditional hourly-fee model …
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Signs of When to Fire Your Outsourcing Vendor

Breaking up is hard to do. And when it comes to IT outsourcing, it can be expensive and risky, too. But issues with an outsourcer– such as deteriorating service levels, lack of investment, excessive turnover, or even fraud–are potentially even more costly than the actual break-up. Outsourcing relationships don’t go south overnight. Customers are more likely to experience a series of subtle changes over time …
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