“I have been working with Mangalam for over two years now and couldn’t be happier with their results and turnaround time.”
Mangalam Information Technologies Pvt. Ltd. is an ISO 27001:2013 certified company founded in the year 2000. Mangalam provides Business Process Management Services to the Legal, Healthcare and the IT Services Industries globally. Mangalam has a 400+ highly qualified and trained team to meet all client needs. Our teams use in-house software and latest technologies to deliver on time, high quality services to enhance customer delight.
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Mangalam is an ISO 27001-2013 certified company. We have an organization wide ‘Information Security Management System (ISMS)’ to create secure and coherent information ecosystem. Confidentiality, Integrity and Availability of data are the three primary tenets of our ISMS, which means that data & information is made available to only that person who need to see it (confidentiality), is available when needed (Availability) and in the form required without any risk data corruption (Data Integrity).
Continuous improvement & beating our own benchmarks is a way of life at Mangalam. We measure our performance using productivity and quality metrics and continuously run Six Sigma and Lean methodology-based projects to improve on these parameters. Hence, our clients get more in terms of improved productivity, and reduced defects for the same cost. Our process improvement initiatives also result in process optimization for our client’s internal processes. Customized inhouse developed applications for quick and reliable quality check.
“I have been working with Mangalam for over two years now and couldn’t be happier with their results and turnaround time.”
“Mangalam has been doing our medical transcription service since December 2001. For the past 8 years, we have enjoyed a friendly, reliable service from Mangalam’s crew. They have always met our turn around times and have been very responsive to our STAT (short Turn Around Time) requests. As our clinic has grown in patients and providers over the years and expanded to other locations, Mangalam has been able to keep up with our pace without a hitch. Their constant attention to details and excellent communication skills keeps everything on track. I know that I can count on Mangalam to get the job done right.”
“I am very happy overall with our relationship. The quality is good, and the work is timely. It frees up a lot of time to do other things which is main objective here; the more of my time we free up, the better.”
“We are truly appreciative of your team’s effort and quality of work for all projects that you’ve work with us on. Specifically for this case which requires a very aggressive turnaround time, your team has gone above and beyond our expectations. I want to thank your entire staff for a great and dependable relationship we’ve had over these past 5 years.”
“I have been working with Mangalam Infotech for over a year on a special project. The team members working on the project deliver excellent work on day to day basis. After training, the team has taken initiative to develop processes and procedures that deliver excellent results. On a day to day basis productive activity is high and results are delivered. If you are considering working with Mangalam I can highly recommend their services.”
“Since the inception of the Responsive / Mangalam relationship began in March 07 I would rate the overall experience as great. We have developed a good working relationship and have been overall pleased with the quality of work. Our work relationship with Mangalam has allowed us to offer our clients 24/7 support and has allowed us to meet increasingly tight deadlines. Knowing our work is getting done while our clients are sleeping is a great bonus. Additionally utilizing Mangalam has allowed us to effectively add staff in numbers we would not be able to hire in the US.”
“Overall, my experience with Mangalam and the services you provide is extremely positive. Your service allows Chart Access to streamline processes and push work through our system much faster than if we handled all services ourselves. I do not have any experience with other offshore services, but again, I am very satisfied with Mangalam and the work they provide.”