Mangalam is an organization that is focused on operational excellence. Quality improvement tools based on six-sigma & kaizen methodologies are an integral part of our operational procedures. Across our service lines, we continuously ask ourselves about the value we deliver to the customer and how we can improve it further. Our conscious approach is to contribute in a tangible, measurable manner to clients business and bottom line.
Off-shoring relationships mature and evolve with time and capabilities of the off-shore partner. This is captured in a very succinct manner in the chart below. We cater to our clients in their efficiency focused efforts and optimization efforts – the first two stages of off-shoring partnership in the representation below. However, we believe we can help our clients in transformation focused initiatives as well.