SFDC Customization

Customization for Salesforce.com usually involves a set of generic customization and a set of customization very specific to the client’s business processes. We act as an extended arm of SFDC consulting partners and help them with generic customizations as well as client specific customizations as and when required.

We will work with you to evaluate your existing practices and systems, recommend courses of action and create a SFDC implementation action plan.

We will setup, configure and customize Salesforce to support your business needs (Email templates, Campaign, Workflow rules, and Approval Process will be created to automate your business process).

We will create highly effective custom reports and dashboards to give better insight into your business.

Based on your need, we will even undertake secure and reliable Salesforce.com integration of business critical systems.

Why Salesforce?

  • Runs on cloud which is fast, secure is a 100% uptime application; and hence does not need hardware/ or software installation
  • No software cost needed like proprietary language license.
  • Can be setup quickly
  • Provides built-in analytics features to give real-time reporting, calculations, and dashboards.
  • No one time huge investment cost needed.
  • Provides partner login to reduce the support time.
  • Well suited for any user in the organization on any roles or departments like Sales, Marketing, Customer Services, IT, Partners etc.
  • Provides mobile application (iPhone & BB) and desktop application for accessing information from anywhere as well in offline mode.
  • Customization of CRM is not just a matter of acclimatizing the application’s functionality to your company’s existing processes and workflows. It’s also about improving the processes to make them more efficient and effective.